Course curriculum

    1. Welcome and course notes

    2. [WATCH] Introduction from Dr. Jennifer Moore

    3. [WATCH] Course Summary

    1. [WATCH] An Intro to Effective Communication

    2. [GAME] What Language Is That?

    3. [WATCH] Four Part Communication Framework

    1. [WATCH] The Importance of Observations Over Judgments

    2. [GAME] What Object is That?

    3. [WATCH] Observing vs. Judging Yourself

    4. [TO-DO] Reflection & Practice

    1. [WATCH] The Role Feelings Play in Effective Communication

    2. [WATCH] Detecting Others' Feelings

    3. [WATCH] Recognizing and Expressing Your Feelings

    4. [TO-DO] Reflection & Practice

    1. [WATCH] Clues Other People Give You About Their Needs

    2. [WATCH] Investigating Your Own Needs

    3. [TO-DO] Reflection & Practice

    1. [WATCH] The Difference between Requests and Demands

    2. [WATCH] Responding to Demands

    3. [WATCH] The Art of Getting Your Needs Met

    4. [TO-DO] Reflection & Practice

About this course

  • $97.00
  • 28 lessons
  • 4 hours of video content

This course is a game changer.

"I really enjoyed this course and how engaging it was. The games, activities, and reflection questions helped me to really apply the concepts and practices to real life. It’s interesting how learning about the different ways of communicating and barriers to connecting with others allow you to really examine your own blind spots in both personal and professional relationships. Jeannette has a gentle way of calling out these tendencies that encourages introspection, and offers strategies to enhance connection and communication in the workplace (but really can be applied to any relationship). Her warm approach and personal anecdotes certainly keep things interesting!" Alexandra Tan - Registered Social Worker and Psychotherapist